Acceptable payment methods are presented at our checkout page. Unless otherwise stated, all prices are listed in United States dollars.
Orders, Risk of Loss, and Returns
Greenhouse Organics accepts both domestic and international orders (exclusive of domestic or foreign military bases). Greenhouse Organics likewise ships products to the 50 United States and Internationally (exclusive of domestic and foreign military bases). Greenhouse Organics will add shipping and handling fees and applicable sales/use tax. Greenhouse Organics reserves the right without prior notice to discontinue or change specifications and prices on products, services and other offerings (collectively, “Merchandise”) offered through the Greenhouse Organics. Merchandise displayed through Greenhouse Organics is availablewhile supplies last. All purchases are made pursuant to a shipment contract. As a result, risk of loss and title for Merchandise purchased pass to you upon delivery of the Merchandise to the carrier. You are responsible for filing any claims with carriersfor damaged and/or lost shipments. At our discretion, a refund may be issued without requiring a return or in advance of receiving returned Merchandise. In this situation, Greenhouse Organics never takes title to the refunded Merchandise. Learn more aboutreturning Merchandise sold by Greenhouse Organics on Greenhouseorg.com
Correction of Errors and Inaccuracies
The information provided through the Greenhouse Organics may contain typographical errors or inaccuracies and may not be complete or current. Greenhouse Organics reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to Merchandise description, pricing and availability. Greenhouse Organics reserves the right at any time after receipt of your order to accept or decline your order, or any portion thereof, even after your receipt of an order confirmation from Greenhouse Organics. Greenhouse Organics reserves the right to limit the order quantity on any Merchandise.
In the event that Merchandise is listed at an incorrect price due to supplier pricing information or typographical error, Greenhouse Organics shall have the right to refuse or cancel orders placed for the Merchandise listed at the incorrect price, regardless of whether the order has been confirmed and your credit card charged. If the incorrect price or typographical error is discovered after the Merchandise has shipped, you acknowledge that you will either refuse the delivery, return the Merchandise (at Greenhouse Organics’s expense). If you refuse these options, you will be charged the Greenhouse Organics price of the Merchandise as it should have been for the Merchandise in question on the day of the sale, or you may have restrictions placed on your Greenhouse Organics account. If your credit card has already been charged for the purchase and your order is canceled, Greenhouse Organics shall promptly issue a credit to your credit card account in the amount of the incorrect price
Greenhouse Organic’s Right to Cancel
Greenhouse Organics reserves the right to cancel an order at any time if Greenhouse Organics
believes the customer is engaging in the reselling of item(s). If you believe your order was cancelled in error, please email us at customersupport@Greenhouseorg.com or call our Customer Service team at 1-800-xxx-xxxx with information about the intended use of your items. Our hours are Mon -Fri 8:00AM to 6:00PM ET.Should you wish to purchase orders above the stated limit for a reason other than resale, contact us with information about your reasons for purchase.
In the event that you are not completely satisfied within 30 days of your purchase, we will accommodate an exchange or refund of your purchase price (excluding discounts and shipping and handling charges), as described below
All items must be returned in original condition and in their original packaging along with all accessories, parts, and instruction manuals that were shipped with your original order. Call or email customer service if you desire to receive a prepaid label(Shipping cost will be deducted from refund amount). Print label, affix to your package and drop it off at shippinglocation or return on your own via FedEx, USPS or any other traceable method and receive a full product refund. We encourage you to insure your package.
The return package must be postmarked within 30 days of the date your order was shipped (regardless of what date the product was first used). Returns not meeting our return requirements may result in the loss of a refund or replacement. Such a return also will not be sent back to you.A refund will be issued to your original method of payment for the fullpurchase price, excluding shipping and handling and any separate fees. Refunds typically reflect in your account within 10business days of receiving your returned item
Exceptions to Return Policy
Consumable items (products that can be diminished or used up) are not returnable once they are opened. However, we will accept a return for any unused and unopened consumable item.
Additional terms surrounding payments, pricing, and refunds may be published on our Site and are hereby incorporated into this Agreement by reference
If You Want to Change or Cancel an Order
To change or cancel an order, please contact GreenhouseOrganicsCustomer Support toll-free at 1-800-xxx-xxxxduring the hours indicated on the Site. Orders may be cancelled until they are being packaged for shipping or are in shipment